Fix Mega Man Zero/ZX Legacy Collection Crashing Error D3DERR_NOTAVAILABLE, Black Screen, and ERR09

 
 

Fix Mega Man Zero ZX Legacy Collection Crashing Error D3DERR NOTAVAILABLE Black Screen and ERR09

Fix Mega Man Zero/ZX Legacy Collection Crashing Error D3DERR_NOTAVAILABLE, Black Screen, and ERR09

Mega Man Zero/ZX Legacy Collection is a combination of six-game in one game, it has Mega Man Zero 1, 2, 3 and 4, along with Mega Man ZX and ZX Advent. There are many players who are unable to play the game due to crashing and errors. This article provides troubleshooting steps to fix Mega Man Zero/ZX Legacy Collection Crashing Error D3DERR_NOTAVAILABLE, Black Screen, and ERR09 on PC.

Deleting the Save Game Files

Navigate to Mega Man Zero/ZX Legacy Collection Save File Location:

Program Files (x86)\Steam\userdata\XXXXXXXX\999020\remote\RZZC\savedata.dat and delete the .DAT file. Now try launching the game again.

Disable Steam Cloud Sync

Launch Steam, go to Library > make a right-click on Mega Man Zero/ZX Legacy Collection > Click on Properties > go to the Updates tab > uncheck the box which says Enable Steam Cloud synchronization.

Do Not Change the Game’s Resolution to Full-Screen

Changing resolution of Mega Man Zero/ZX Legacy Collection Crashing game resulted in a crash for many players. Many players were able to fix the crash by playing the game in windowed mode or borderless screen.

Run the Steam Service Repair

  • Close the Steam client.
  • Press Windows Key + R to open the Run box.
  • Paste the following command in the Run box: C:\Program Files (x86)\Steam\bin\SteamService.exe /repair
  • Open Steam and launch the game.

Update Graphics Card Driver & Windows

Visit the links provided below to update the latest graphics drivers:

NVIDIA
AMD
INTEL

To update Windows 10 Press Windows + I on the keyboard >  Update & Security > Check for Updates.

check for updates Windows 10

 

Windows 7 users can install Windows 7 sp1 platform update. Windows 7 Users use this link to update.

Install DirectX

Run Mega Man Zero/ZX Legacy Collection on Nvidia Graphics

Laptop Users with Nvidia Video Card – Run Mega Man Zero/ZX Legacy Collection on Nvidia video card, make a right-click on desktop to open Nvidia Control Panel, go to Manage 3D Settings, click on the Program Settings and select Mega Man Zero/ZX Legacy Collection from the drop-down list (If you don’t see Mega Man Zero/ZX Legacy Collection in the list click on Add and find Mega Man Zero/ZX Legacy Collection in the list, you can also click on Browse and find Mega Man Zero/ZX Legacy Collection executable file). After selecting the executable of Mega Man Zero/ZX Legacy Collection, set the preferred graphics processor to a High-performance Nvidia processor.

Close Background Apps & Perform Clean Boot

  • Open Run box by pressing Windows + R, type in msconfig in the Run box and click OK.
  • In the Startup tab, click on open task manager, make a right-click on each apps and click on disable.
  • Windows 10 users, press Windows + I to open Windows 10 settings, go to Privacy, find Background Apps under apps permissions, now click on the slider to turn off the background Apps.

Perform Clean boot

  • Open Run box by pressing Windows + R, type in msconfig and click on OK.
  • Click the Services tab and check the box to Hide all Microsoft Services, then click the Disable All button.
  • Click on Apply and OK to save the changes and restart your PC.
  • Now launch Mega Man Zero/ZX Legacy Collection game.

Run Mega Man Zero/ZX Legacy Collection as an Administrator

Make a right-click Mega Man Zero/ZX Legacy Collection executable file in the INSTALLATION DIRECTORY. Select Properties, click on the Compatibility tab and check the box at the bottom under settings where it says Run this Program as an administrator and hit Apply and OK.

Add Mega Man Zero/ZX Legacy Collection to the Antivirus Program

Make sure to allow the Mega Man Zero/ZX Legacy Collection executable and game folders to your antivirus software. You can also try to disable your Antivirus while playing Mega Man Zero/ZX Legacy Collection.

Avoid Overclocking Hardware While Playing Mega Man Zero/ZX Legacy Collection

Overclocking of CPU or GPU can cause system instability and result in multiple issues while playing Mega Man Zero/ZX Legacy Collection. Make sure to disable overclocking and revert the hardware back to the factory default state.

Verify the Mega Man Zero/ZX Legacy Collection Game Files

Go to the game library on Steam, right-click on Mega Man Zero/ZX Legacy Collection game, click on Properties, go to the Local files tab and click on the Verify integrity of game files…

Uninstall and reinstall Mega Man Zero/ZX Legacy Collection

In case you are still facing issues with Mega Man Zero/ZX Legacy Collection, uninstall the game from Steam, delete all game-related files then try reinstalling Mega Man Zero/ZX Legacy Collection.

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