[Fixed] Whea_Uncorrectable_Error on Windows 10


Whea_Uncorrectable_Error on Windows 10

Overview: There are many Windows 10 users who are facing Whea_Uncorrectable_Error. PC restarts all the time with Whea_Uncorrectable_Error blue screen error making it impossible to use. Today in this article we will troubleshoot Whea_Uncorrectable_Error and help you to fix this.

Let’s Start with Few Practical Scenarios


My computer seems to crash and go into a blue screen with this error Stop Code: WHEA_UNCORRECTABLE_ERROR. It only seems to happen when I use programs that are directly linked to the internet such as when I’m on the steam Store or Google Chrome. Does anyone know what the issue might be? I’m running Windows 10 OS and I’ve tried the troubleshoot program but nothing is coming up. If it helps I can post up hardware specs.

Source: Microsoft Community


My computer keeps restarting and every time it does it says this: 🙁 Your computer has run into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you – If you’d like to know more, you can search online later for this error: WHEA_UNCORRECTABLE_ERROR. I know I have to post the .dmp files but for some reason, I can’t. I can, however, take a screenshot of what the .dmp files say and upload the screenshots to OneDrive. Would that help?

Source: Microsoft Community

Like the above two users there are multiple users who are receiving Whea_Uncorrectable_Error, let’s go ahead and fix this.

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Perform Hardware Test

We may receive Whea_Uncorrectable_Error error because of the hardware issue, so it’s better to run the hardware diagnostic on the system.

For Dell users- Start the system and immediately keep tapping F12 on the keyboard, select diagnostic from the menu and hit Enter on the keyboard to run the hardware scan.

If you receive any error while running the hardware test then contact the system manufacturer to replace the faulty part.

Do Not Overclock or Turbo Boost a Processor or GPU

In case you are opting for Overclocking or Turbo Boosting hardware in your computer, then we suggest resetting the processor or GPU to the manufacturer specifications, as doing so may prevent Whea_Uncorrectable_Error.

Also, disable Intel Turbo Booster from BIOS settings and in case you are not able to figure out contact your system manufacturer.

Ensure to provide sufficient system cooling.

Update Graphics Driver

Visit your system manufacturer’s website to update system BIOS and all the necessary driver especially the graphics card driver.

NVIDIA Users: GeForce Experience can be used to check and update the drivers automatically, visit the below link to auto update or update it manually.

Update Nvidia Card

AMD Users: Visit the below link to autodetect or manually select your driver.

Update AMD Card

Unplug All the External Devices

Sometimes external devices connected to the system can cause Whea_Uncorrectable_Error. Disconnect any external storage devices and drives, docks, and other hardware plugged into your PC that is not required for the basic functionality of your PC, and then restart your PC.

If the issue does not occur after restarting your device, the external device may be responsible for the Whea_Uncorrectable_Error.

Reseat or Swap Memory Module

Try reseating the Memory/RAM on your PC, in case reseat does not help try installing memory to a different DIMM slot or swap the memory in case you have more than one RAM installed.

Steps to follow when system boots to Windows

Uninstall Third-Party Antivirus and Try Using Windows Defender

Multiple antiviruses installed on your system can cause Whea_Uncorrectable_Error. Uninstall all the antivirus and use only Windows defender and check the system.

Uninstall Unwanted Software

Uninstall all the applications which you do not use, may be any particular program is causing Whea_Uncorrectable_Error. Open Run box by pressing Win +R and then type in appwiz.cpl and hit OK. This will bring up the list of all the programs installed in your PC, select the apps you want to uninstall and click on uninstall as shown below.


Update your System Drivers

All Windows 10 users must update their system drivers provided by the system manufacturers- Dell Users can visit the below link and enter the service tag number of the system and select Drivers and Downloads and click on Detect Drivers to install the latest updates.

Dell Driver Update

All Windows users should always update their system BIOS to the latest. Updating System BIOS can fix multiple issues with your system.

If you have installed any new hardware component such as network card, sound card or video card make sure that you install the latest driver for these components from the device manufacturer website. Most of the hardware install driver automatically but in case the driver is not self-installing then update the driver from Device Manager.

Type Device Manager in the Windows search box as shown below and open device manager.


Now select the component which you want to update, make a right click to update the driver as shown below by selecting Search automatically for updated driver software.



Once the driver is installed restart the system.

Update Windows 10

Open Windows 10 Settings by pressing Window + I on the keyboard and go to Settings > Update & security > Windows Update > Check for updates. From here you can update the Windows 10.

check for updates

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Uninstall Windows 10 Update If Required

Sometime after installation of recent Windows update also causes Whea_Uncorrectable_Error so uninstalling it may fix the problem.

Go to View update history in windows update settings


Now click on View update history and then click on uninstall updates which installed recently and after which you started facing Whea_Uncorrectable_Error. Refer screenshot posted below.


Uninstall update one by one

Once uninstalled restart the system.

Perform System Restore

If you think that after installing some driver, updates or installing any app might have caused Whea_Uncorrectable_Error then you can restore your PC from a system restore point. Restoring your PC undoes recent changes made to the PC.

Please keep in mind that restoring your PC will not affect your personal files but it will remove apps and updates that were installed after the restore point.

To perform the system restore type System Restore in Windows search box and click on Create a restore point


Under System Protection click on System restore


Once you click on system restore it will give you two options, recommended restore or Choose a different restore point as shown below. Select a date which you think is related to the app, driver or update which has caused the Whea_Uncorrectable_Error and then click on next. Select the restore point created before the Whea_Uncorrectable_Error appeared.


Select the date and click on Next


Now confirm your restore point and click on Finish.


It will take time to complete restore, your system may restart several times during the process.

Steps to Follow When System does not boot to Windows

Use Safe Mode to Troubleshoot Whea_Uncorrectable_Error

Sometimes you face Whea_Uncorrectable_Error as soon as you log in to the windows and the system restarts and this goes in a loop and you are unable to troubleshoot. In that case press and hold the Shift key on the keyboard and while holding the shift key click on the restart on Windows login screen as shown below to go to the Advanced Boot Options screen.

Windows login screen

In case your system does not go to the login screen in that case you have to let your system fail to start at least 2 or 3 times to trigger the Windows Recovery Environment.

Steps to go to Windows Recovery Environment:

  • Press and Hold the power button to shut down your PC.
  • Press the power button again to start your PC.
  • On the first sign that Windows has started (for example, when you see a Dell logo, Lenovo logo or HP logo) hold down the power button for few seconds to turn off your PC.
  • Press the power button again to Start your PC.
  • When Windows restarts, hold down the power button for few seconds to turn off your PC.
  • Now press the power button again to start your PC.
  • Doing this will allow your PC to restart in Windows Recovery Environment-WinRE. In case it does not take you to WinRE mode, try repeating the above process again till it boots to Windows Recovery Environment.

On the Choose an option screen, Click on Troubleshoot


Now click on Advanced options

Advanced options

Click on Startup Settings


Click on Restart


The system will restart, now press F4 or the 4 key on the keyboard to select Enable Safe Mode


After you are in safe mode uninstall windows update, bad driver or software which is causing Whea_Uncorrectable_Error. Follow the same steps mentioned above to uninstall recently installed Windows update.

Rollback, Disable or Uninstall drivers.

Steps to Rollback Third-Party Driver

  • In the Windows search box on the taskbar, type device manager, and then click on Device Manager.
  • In Device Manager, expand the device that has the driver you want to rollback, right-click the driver under the device, and then select Properties.
  • Select the Driver tab, and then select Roll Back Driver > Yes.

Sometimes Rollback option is greyed out, in that case, you can try disabling the driver.

Steps to Disable Third-Party Driver

  • In the Windows search box on the taskbar, type device manager, and then click on Device Manager.
  • In Device Manager, expand the device that has the driver you want to rollback, right-click the driver under the device, and then select Properties.
  • Select the Driver tab, and then select Disable device > Yes

If you’re still getting a blue screen error, try uninstalling the driver.

Steps to Uninstall Third-Party Driver

  • In the Windows search box on the taskbar, type device manager, and then click on Device Manager.
  • In Device Manager, expand the device that has the driver you want to rollback, right-click the driver under the device, and then select Properties.
  • Select the Driver tab, and then select Uninstall > OK.

Uninstall unnecessary app and software which may be causing Whea_Uncorrectable_Error.

Open Run box by pressing Windows+ R key on the keyboard and type in appwiz.cpl and hit ok.

Run-box appwiz.cpl

Now click on uninstall to uninstall unnecessary software from the system.


Perform System Restore from Advanced Boot Options

As the system is not booting up so you have to let your system fail to start at least 2 or 3 times to trigger the Windows Recovery Environment. You have to start your PC and as soon as you see your device manufacturer logo force shut down your PC, try this until it takes you to Advanced Boot Option.

Click on Troubleshoot as shown below


Now Select Advanced options and then click on System restore

Advanced-option-system restore

The system will restart now, select your account and sign in then click Next


Select the restore point created before the Whea_Uncorrectable_Error appeared and then click on Next and then Finish to initiate System Restore.

Once the system restore is done successfully, it will uninstall all the recent updates and drivers which might fix the Whea_Uncorrectable_Error.

Reset Your PC/ Reinstall the OS

If all the above steps do not fix Whea_Uncorrectable_Error then you might have to reinstall the Windows 10 on the system as it might have gone corrupt. Please note that you will lose all the data and the apps you installed on the system so please backup your data before you reinstall Windows 10. To know how to reinstall the Windows 10 on your PC you can visit the below link.

Reinstall Windows 10

Wrap Up

I hope the troubleshooting steps provided helped you to fix Whea_Uncorrectable_Error. In case even after trying all the troubleshooting steps the issue remains the same then you may contact the system manufacturer who can sometimes fix the issue.

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