[Fixed] Assassin’s Creed Odyssey Errors, Crashing, Freezing, FPS and Connectivity Issue
Overview: Assassin’s Creed Odyssey is a single player action game developed by Ubisoft Quebec and published by Ubisoft. The game released on October 5, 2018. There are many users who are facing crashing, loading, launching, freezing, low FPS and connectivity issue with Assassin’s Creed Odyssey. All the troubleshooting applies to PC gamers.
So, let’s start with real user’s practical scenarios!
Scenario 1: ACOD Update 1.06. Crashes continue | Forums
I’ve had the game since launch day and it’s been crashing every couple of hours. That was, until 2 weeks ago. Now it crashes every few minutes. I’m trying to get the Spartan Seals from the Polemarchs and every few minutes the game either freezes and crashes or the graphics glitch out (while using Ikaros) so I can’t see anything. And, of course, I can’t save because I’m in a fort. So I have to do the same thing over and over again. I must have submitted over a dozen crash reports. This is the only Ubisoft game I have that does this. All my Ubisoft games will bug out if I don’t disable/remove my joystick HOTAS, but ACOD is the only game to repeatedly crash. 29 hours playtime, only, out of 3 weeks owning the game.
Source: UBI Forum
Scenario 2: Assassin’s Creed BSOD Issue | Forums
Hi, I’ve bought the game a few days ago but I wasn’t able to play more than 10 minutes without encountering a BSOD with the “WHEA_UNCORRECTABLE_ERROR”. I’ve been checking the dump files and the error seems to be related to “AuthenticAMD”. This issue only happens in this particular game, and it is the first time it ever happened on my PC. The dump files clearly indicate that the issue comes from ACOdyssey.exe. I doubt that my spec is the problem (AMD fx 8350 4GHz, Geforce GTX 1060 6GB, 16GB RAM, Windows 10). Thanks for any help.
Source: UBI Forum
Scenario 3: 30 FPS Lock Causing Stutters ACOD
The 30 FPS lock in this game actually locks the game to 31 FPS causing very small but annoying stutters. The same thing happened in Origins I believe.
Source: UBI Forum
Like the above two users, there are many ACOD gamers who are facing these issue, let’s follow the below steps to fix this.
Table of Contents
Solution 1: First Check the System Requirement for Assassin’s Creed Odyssey
Most of the issues occur when your computer does not meet the minimum system requirement to play the game. You may experience significant problems while playing the game, so please make sure your PC meets the minimum configuration to play Assassin’s Creed Odyssey. Both Minimum and recommended PC requirement is mentioned below. For best gaming experience recommended configuration is preferred.
Minimum System Requirement to Play Assassin’s Creed Odyssey
Operating System: Windows 7 SP1, Windows 8.1, Windows 10
Architecture: 64 bit
Direct X: DirectX June 2010 Redistributable
System Memory: 8GB
Processor: AMD FX 6300 @ 3.8 GHz, Intel Core i5 2400 @ 3.1 GHz, Ryzen 3 – 1200
Graphics Card: AMD Radeon R9 285 (2GB VRAM with Shader Model 5.0) or NVIDIA GeForce GTX 660
Sound: DirectX 9.0c compatible sound card with latest drivers
Hard Drive Space: 46GB
Recommended
Operating System: Windows 7 SP1, Windows 8.1, Windows 10
Architecture: 64 bit
Direct X: DirectX June 2010 Redistributable
System Memory: 8GB
Processor: AMD FX-8350 @ 4.0 GHz, Intel Core i7-3770 @ 3.5 GHz, Ryzen 5 – 1400
Graphics Card: AMD Radeon R9 290X (4GB VRAM or more with Shader Model 5.0) or better or NVIDIA GeForce GTX 970 (4GB)
Sound: DirectX 9.0c compatible sound card with latest drivers
Hard Drive Space: 46GB
Solution 2: Perform Hard Reset.
Most of the time hard reset fixes the issue. Unplug all external devices from your computer. The only devices you should leave connected to your computer are your monitor, mouse, and keyboard if the computer is a desktop. Now Shut down your desktop and unplug the power cable from the desktop.
In case of laptop unplug the charger and remove the battery if applicable.
Now press and hold the power button down for approximately 15-20 seconds then plug in the power cable back to the desktop. Plug in the battery and charger back in case of laptop and start the system and launch Assassin’s Creed Odyssey. In case the issue still persists move on to the next step.
Solution 3: Verify or Repair Assassin’s Creed Odyssey in Uplay/ Steam
Launch Uplay and click on Games options on top of the window
Now hover the mouse cursor over Assassin’s Creed Odyssey game tile. You should see a small arrow appear on the bottom right of the game tile. In this pic, it’s a different game but you select Assassin’s Creed Odyssey. Make a click on the arrow.
Click on Verify files on the drop-down menu.
Pic Courtsey-UbiSoft
It will verify the installation of your Assassin’s Creed Odyssey game and download again any missing or corrupted files.
Steps to repair the game in Steam.
Launch Steam
From the Library section, right-click on the Assassin’s Creed Odyssey game and click on Properties from the menu.
Select the Local files tab and click on the Verify integrity of game files… option.
Steam will verify the game’s files and download again any missing or corrupted files.
Solution 4: Update Uplay PC
To update Uplay you have to Uninstall the Uplay, to do so navigate to the location and uninstall: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher.
Also, delete the cache folder in the above location once the process is complete.
During this process, it will give you an option to uninstall Assassin’s Creed Odyssey game as well. To do so, simply tick the box. If you do not tick the box, your games will be left untouched
Now click here to reinstall the latest version of Uplay.
Solution 5: Reinstall Supporting Software
If Assassin’s Creed Odyssey is crashing without any error or reason, try to reinstall supporting software such as the Microsoft Visual C++ Redistributable Package.
Follow the below steps
Navigate to the path C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\[The game that is crashing i.e Assassin’s Creed Odyssey]\Support
See the pic, here the game is The Crew but it will be Assassin’s Creed Odyssey in your case
The support folder will have another folder named Software so open this folder.
Pic Courtsey-UbiSoft
In the Software folder, it will contain installer packages for the supporting software Assassin’s Creed Odyssey requires. You will also see Uplay installer, please ignore Uplay.
Reinstall the other software contained in that folder. In case it prompts that you already have newer versions installed then cancel the installation and move on reinstalling the next.
Once the installation is done, please restart your PC and test the ACOD again.
Solution 6: Run Uplay/Steam and Assassin’s Creed Odyssey game as an Administrator
Right-click the Assassin’s Creed Odyssey desktop shortcut.
If you don’t have one, look for the yourgamename.exe file in the executable file in the INSTALLATION DIRECTORY
Select Properties, click on the Compatibility tab and check the box at the bottom under settings where it says Run this Program as an administrator and Click Apply and OK.
Steam Users can follow the same steps
Solution 7: Use Benchmark Tool
Assassin’s Creed: Odyssey has built-in benchmark option which allows you to check how good the game is playing with the current settings.
You can get access to the tool from the Title Menu > Benchmark.
Use Benchmark tool to fine tune your game’s settings and get the most out of your PC and the Assassin’s Creed: Odyssey game.
Make changes to the graphics settings
The best way to boost performance is to make changes in the display or graphics settings. To do so, go to the main menu, select Options, then click on the Display or Graphics tab.
There is a lot of options for you to make changes. In case of FPS drops, try to lower the quality preset. There is a Resolution setting under the Display tab in the options menu. Set it to the lower. Also, change the Adaptive Quality setting. Assassin’s Creed: Odyssey has a Dynamic Resolution rendering technology that adjusts the resolution on the fly to make sure that the framerate is as close as possible to the target. It will help to ensure a consistent FPS. You can set the baseline FRAMERATE by using the Adaptive Quality setting. This setting is under the Graphics tab.
A low number will ensure smoother gameplay if your system just meets the minimum system requirement.
You can experiment with other settings under the Graphics tab. Each setting has a different impact on performance, doing so may help to find the perfect setting to play Assassin’s Creed: Odyssey smoothly.
Always Keep an eye on the VRAM meter, when the bar is filled the system is reaching its limits and may struggle to run the game smoothly.
Pics Courtesy: UBI
Solution 8: For Connectivity Issue Power Cycle Your Router and PC
Shut down the system, power off the router/modem
Wait for 60-80 seconds and plug the power cable back to the router/modem. It may take a few minutes for all the light to come up. Start the computer and launch Assassin’s Creed: Odyssey.
Solution 9: Add Exception to Antivirus and Firewall/Disable Windows Firewall and Multiple Antivirus
In case you are facing Assassin’s Creed: Odyssey loading, launching or connectivity issue then it might be antivirus or firewall which does not allow the game to load because it recognizes game files as potentially harmful and blocks it from running. Add exceptions for Assassin’s Creed: Odyssey. Call your Antivirus company if you need help in adding an exception for Assassin’s Creed: Odyssey.
Most of the time Antivirus causes your game to crash or freeze so if you have multiple security running on the system then disable all the antivirus except one or try switching to another antivirus if one particular antivirus is causing the issue.
Also disable/uninstall the below application, VPN SOFTWARE (e.g.. Hamachi), VoIP applications (e.g. Teamspeak, Ventrillo), Video chat services (e.g. Skype), Streaming applications (e.g. Xsplit),Peer-to-Peer software (e.g. uTorrent / BitTorrent),Virtualising software (e.g. Vmware) as these software conflicts with the Assassin’s Creed: Odyssey game.
Solution 10: Enable UPnP
Universal Plug and Play and is a feature that helps applications to automatically forward ports. To enable UPnP, contact your Internet service provider as the process is different for each router brand.
Solution 11: Enable Port Forwarding for Assassin’s Creed: Odyssey
Opening ports can help direct the flow of internet traffic so you can connect easier
Setting up ports on a PC means accessing your router settings, and the steps are different for each router.
If you need help, we recommend that you contact your Internet Service Provider (ISP).
Every computer has standard ports that are most commonly used when they connect to the internet. Try opening (forwarding) these first:
Here are the ports for Assassin’s Creed: Odyssey
TCP/UDP: 80, 443
Solution 12: Flush the DNS
This troubleshooting is for the connectivity issue when you are getting kicked off from ACOD online.
Type cmd in the Windows search box and then make a right click on Command Prompt to Run as an Administrator.
When the command prompt opens, type ipconfig/flushdns and press Enter.
Repeat the same process for below commands.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot your computer and launch ACOD.
Solution 13: Use Wired Connection
We strongly stress the use of ethernet connection. Ethernet connection will always provide optimal performance while playing online Assassin’s Creed: Odyssey. Wireless connections have a wide difference in reliability and bandwidth and will affect online gameplay quality. Ethernet connections always maintain the bandwidth required for online gameplay.
Solution 14: Update Windows 10
Open Windows 10 setting by pressing Windows + I key on the keyboard, then click on Update & Security, now click on Check for updates to update Windows 10.
Solution 15: Perform Clean Boot
Type in msconfig in Windows search box and click on System Configuration.
Click the Services tab and check the box to Hide all Microsoft Services, then click the Disable All button.
Now click on the Startup tab, then click on Open Task Manager.
It can take a few seconds for the Task Manager list to load.
Click each of the Startup programs in the list then click the Disable button. Disable all.
Close the Task Manager window.
Click OK on the System Configuration window to save your changes.
Restart the system and try launching Assassin’s Creed: Odyssey game again.
Solution 16: Stop the Windows 10 Apps From Running in the Background
Open Windows 10 setting by pressing Windows + I key on the keyboard, then click on Privacy and then scroll down and select Background apps and disable all the apps which you do not need.
Solution 17: Do Not Overclock or Turbo Boost a Processor or GPU to Play Assassin’s Creed: Odyssey
In case you are opting for Overclocking or Turbo Boosting a hardware in your computer, then we suggest resetting the processor or GPU to the manufacturer specifications, as doing so may prevent any crashing and freezing.
Also, disable Intel Turbo Booster from BIOS settings and in case you are not able to figure out contact your system manufacturer.
Solution 18: Use Recommended Settings to Play Assassin’s Creed: Odyssey
Please keep in mind that higher settings maximize the workload for the system hardware overall, even if your system exceeds the minimum system requirement for the game.
Opting for reduced graphical features in the game is recommended if you are experiencing an issue with performance and stability.
Solution 19: Update Graphics Drivers to Run Assassin’s Creed: Odyssey
Visit your system manufacturer’s website to update system BIOS, audio driver and all the necessary driver especially the graphics card driver.
NVIDIA Users: GeForce Experience can be used to check and update the drivers automatically, visit the below link to auto update or update it manually.
AMD Users: Visit the below link to autodetect or manually select your driver.
After updating the drivers restart your computer and launch Assassin’s Creed: Odyssey.
Solution 20: Bad or Wrong DirectX installation
Update Direct X by installing the most current version. Direct X is the software which the game uses to communicate with your PC. If it’s outdated or bad it can cause crashing and freezing. Visit the below link to update the Direct X to the latest version from Microsoft website.
Solution 21: Uninstall and Reinstall Assassin’s Creed: Odyssey
If somehow game files have gone corrupt then uninstalling and reinstalling Assassin’s Creed: Odyssey may fix the issue.
Solution 22: Reinstall the Windows 10
Sometimes corrupt OS does not allow you to play the Assassin’s Creed: Odyssey game properly. Reinstalling Windows 10 may fix the issue.
Please note that you will lose all the data on your computer when you reinstall the OS.
Please visit this link to learn how to reinstall Windows 10 using USB flash drive
Conclusion
I hope this article helped you to resolve Assassin’s Creed: Odyssey crashing, freezing, low FPS and connectivity issue.
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