Overview: There are many Microsoft Office users who are facing error “Office App Has Run Into An Error That is Preventing it From Working Correctly” while using Microsoft Office Word, Excel, Outlook or any other office apps. Today in this post we will troubleshoot this error and get it fixed.
So, let’s start with the real user’s practical scenarios!
Scenario 1: We’re sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result’ comes up when I try to open excel
“We’re sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result” The above error occurs when I open an Excel file. Pressing “fixed now” button nothing happens, if I press it “help” button the file is closing.
Why is this happening and how can I fix it? I mentioned that I have Office 365 and Windows 10. Thanks.
Source: Microsoft Community
Scenario 2: “Word has run into an error” message
I keep getting a message “We’re sorry, but Word has run an error that is preventing it from working correctly. Word will need to be closed as a result.”And then it’s closing automatically…HELP I cant get anything done!
Source: Microsoft Community
Like the above users, there are multiple Microsoft Office users who are facing this error message, let’s go ahead and fix this.
Update Windows Defender
Update Windows Defender to version 1.1.287.94.0 or higher. Type in Windows Defender in the windows search box to open Windows Security.
Click on Virus & threat protection
Click on Check for updates
Restart your PC after installing these updates.
Update Microsoft Office
Open any office app, Word or Excel then go to File option on the top left of the word/excel file. Select Account and go to Office Updates and click on Update now from the drop down option as shown below.
Restart your PC after the update.
Run the Microsoft Easy Fix Tool
Visit this link and click on Download to install the Microsft Easy Fix tool. Run Microsft Easy Fix tool and click on Next to fix Microsoft Office issue.
Repair Microsoft Office
Make a right click on the Windows Start Menu and select Apps and Features.
Find Microsoft Office from the list and click on Modify as shown below, click on Yes if it asks for permission.
Select Quick Repair and then click on Repair, restart the PC after the repair. In case the issue still persists run the repair once again but select Online Repair option this time.
Open Windows setting by pressing Windows + I key on the keyboard, then click on Update & Security, now click on Check for updates to update Windows
Windows 7 Users use this link to update.
Uninstall and Reinstall Microsoft Office
Visit this link to download and install the Office uninstall support tool. Select the version of office you want to uninstall, and then select Next. Follow through the remaining screens and when prompted, restart your computer.
After uninstallation of Microsoft Office, follow the steps for the version of Office you want to install or reinstall. Link mentioned below:
Note: In case you have a hard copy of the office, make sure you have the license key of the office product, you will need to activate your office after reinstallation.
Reset Your PC/ Reinstall the OS
If all the above steps do not fix an error “Office App Has Run Into An Error That is Preventing it From Working Correctly” then you might have to reinstall the Windows 10 on the system as it might have gone corrupt. Please note that you will lose all the data and the apps you installed on the system so please backup your data before you reinstall Windows 10. To know how to reinstall the Windows 10 on your PC you can visit the below link.
I hope the troubleshooting steps provided helped you to fix an error “Office App Has Run Into An Error That is Preventing it From Working Correctly”.