Fix The Sinking City Launching, Crashing, Freezing, Low FPS, Audio and Graphics Issue

 
 

Fix The Sinking City Launching, Crashing, Freezing, Low FPS, Audio and Graphics Issue

Overview: The Sinking City is Single-player action adventure horror game developed by Frogwares and published by Bigben Interactive. The game is out to play via Epic Games Store. Follow the steps provided in this article to fix Launching, Crashing, Freezing, Low FPS, Audio and Graphics Issue with The Sinking City game on PC.

Fix The Sinking City.exe Missing and An error occurred while updating The Sinking City

  • Add an exception for the game to your antivirus and windows firewall.
  • Verify the integrity of The Sinking City files in Epic Launcher
  1. Launch Epic Games Launcher and click on Library options on the left side of the window.
  2. Now click on the Setting icon (gear icon) as shown above on The Sinking City tile. Click on Verify on the drop-down menu.
  3. It will verify the installation of The Sinking City game and download again any missing or corrupted files.

Fix The Sinking City Launching Issue

If you are unable to launch or start The Sinking City do the following:

Add game exe file to the Windows firewall or antivirus.

Run the game as an administrator

Add The Sinking City exe file through Controlled folder access.

  • Type in Windows Defender in the windows search box to open Windows Security.
  • Click on Virus & threat protection
  • On the next screen under Ransomware protection click on Manage ransomware protection.
  • Under Controlled folder access, click on allow an app through Controlled folder access
  • Click on Add an Allowed app and select Browse all apps to add The Sinking City exe.

Update Graphics Drivers to Play The Sinking City

Visit your system manufacturer’s website to update system BIOS, audio driver and all the necessary driver especially the graphics card driver.

NVIDIA Users: GeForce Experience can be used to check and update the drivers automatically, visit the below link to auto update or update it manually.

Update Nvidia card 

AMD Users: Visit the below link to autodetect or manually select your driver.

Update AMD card 

After updating the drivers restart your computer and launch The Sinking City.

Fix The Sinking City Crashing and Low FPS

For The Sinking City crashing, freezing, crash to desktop, Low FPS, etc. do the following:

Try these workarounds:

Close all the backgrounds apps, browser.

Try turning off Vsync

Step 1

  • Open Nvidia Control Panel by making a right click on the desktop
  • Select Manage 3D Settings and go to the Program Settings and select The Sinking City from the drop-down list (If you don’t see the game in the list click on Add and find the game in the list, you may also have to click on Browse and find the game)
  • After selecting the game, set preferred graphics processor to High performance Nvidia processor and go below to find Power Management set it to Prefer Maximum Power

AMD users

  • Open Radeon Settings. Make a right click on an empty space on the desktop and select AMD Radeon Settings from the menu.
  • Select System 
  • Select Switchable Graphics, under Switchable Graphics, select the game (if it is not in the list you can add it by using the Browse option and select the .exe-file of the game) Select High Performance for the game from the drop down option.
  • Click Apply
  • Close Radeon Settings and launch the game.

Step 2

  • Type Graphics Settings in the Windows search box and open Graphics Settings.
    Classic App should be selected by default. Click on Browse and select the .exe file of The Sinking City game.
  • Now click on Options after it has been added and Select High Performance option when it prompts the new window and click on Save.
  • Now go to the installation directory and launch the .exe file of The Sinking City as an administrator. Avoid using the desktop shortcut.

Step 3

Make a right click on The Sinking City exe and click on properties and run the game in Windows Compatibility Mode.

Fix The Sinking City Launching and Crashing Issue on Windows 7

Install Windows 7 sp1 platform update. Windows 7 Users use this link to update.

Install DirectX

Also, try running the game as an administrator.

Fix The Sinking City Black Screen Issue

First, use ALT + ENTER key on the keyboard to go to Windows mode in case you can hear the sound in the background. If not fixed, Verify or Repair The Sinking City in Epic Games Launcher.

Fix The Sinking City Audio Issue

Make sure Windows sound is not on mute. Make a right click on the speaker icon on the bottom right of your screen and click on Sounds and go to Playback tab and disable all the sound devices except the internal speaker or the speaker which you want to use.

Also, try changing the audio from surround sound to stereo.

If you face low sound or any issue with the audio, make sure to update audio driver and run Troubleshoot Sound problems by making a right click on Windows speaker icon.

Fix Connectivity Issue with Epic Games Launcher

If you are facing an issue in downloading or installing The Sinking City game via Epic games Launcher, follow the below steps:

If you face any connectivity issue with the Epic Games Launcher try the following steps:

  • Use a Broadband internet connection.
  • Ensure that you are not behind a proxy and do not have epicgames.com filtered.
  • If you are behind a proxy, add an exception for epicgames.com.
  • Ensure that ports 80, 443 (https), and 5222 are unblocked.
    Navigate to Control Panel> System and Security> Windows Firewall.
    Click Advanced Settings.
    On the left, select Inbound Rules.
    On the right, select New Rule
    Select Port, then click Next.
    In the text box beside Specific local ports, enter 5222, 443, 80, then click Next three more times.
    In the Name box, enter UE4, then click Finish.

Fix The Sinking City Error LS-0013

Step 1
Verify the game from Epic Launcher.

Step 2
Uncheck the Administrator from Epic and The Sinking City Launcher. Make a right Right-click on The Sinking City desktop shortcut.
If you don’t have one, look for the yourgamename.exe file in the executable file in the INSTALLATION DIRECTORY
Select Properties, click on the Compatibility tab and uncheck the box at the bottom under settings where it says Run this Program as an administrator and Click Apply and OK. Doing this may fix LS-0013 error

Step 3
If the issue still persists, uninstall and reinstall The Sinking City.

Fix The Sinking City Bluescreen Error

Please visit this link to fix bluescreen or BSOD error.

Fix The Sinking City High CPU Usage

Please visit this link to fix High CPU Usage with The Sinking City.

Fix The Sinking City Audio Issue

Restart the game, Make sure Windows sound is not on mute. Make a right click on the speaker icon on the bottom right of your screen and click on Sounds and go to Playback tab and disable all the sound devices except the internal speaker or the speaker which you want to use.

Also, try changing the audio from surround sound to stereo.

If you face low sound or any issue with the audio, make sure to update audio driver and run Troubleshoot Sound problems by making a right click on Windows speaker icon.

Make Sure Auto Update is Enabled in Epic Games Launcher

For players who are using Epic Games Launcher Make Sure Auto Update is Enabled for The Sinking City game in Epic Games Launcher. To check that go to Settings option on the left side of the window.

Under Manage Games make sure Allow Auto-Updates and Auto-Update for The Sinking City is checked. Please ignore the different game in the pic.

Run Epic Games Launcher and The Sinking City game as an Administrator

Right-click the The Sinking City desktop shortcut.

If you don’t have one, look for the yourgamename.exe file in the executable file in the INSTALLATION DIRECTORY

Select Properties, click on the Compatibility tab and check the box at the bottom under settings where it says Run this Program as an administrator and Click Apply and OK.

Make Changes in In-Game Video Settings

The best way to boost performance is to make changes in the display or graphics settings. To do so, go to the in-game Video Options. There is a lot of options for you to make changes. In case of FPS drops, try to lower the quality, change the Graphics quality to medium from high. It will help to ensure a consistent FPS.

A low number will ensure smoother gameplay if your system just meets the minimum system requirement.

You can experiment with other settings under the Video tab. Each setting has a different impact on performance, doing so may help to find the perfect setting to play The Sinking City smoothly.

Add Exception to Antivirus and Firewall/Disable Windows Firewall and Multiple Antivirus

In case you are facing The Sinking City loading, launching or connectivity issue then it might be antivirus or firewall which does not allow the game to load because it recognizes game files as potentially harmful and blocks it from running. Add exceptions for The Sinking City.

Most of the time Antivirus causes your game to crash or freeze so if you have multiple security running on the system then disable all the antivirus except one or try switching to another antivirus if one particular antivirus is causing the issue.

Also disable/uninstall the below application, VPN SOFTWARE (e.g. Hamachi), VoIP applications (e.g. Teamspeak, Ventrillo), Video chat services (e.g. Skype), Streaming applications (e.g. Xsplit), Peer-to-Peer software (e.g. uTorrent / BitTorrent), Virtualising software (e.g. Vmware) as these software may conflict with The Sinking City game.

Update Windows 10

Open Windows 10 setting by pressing Windows + I key on the keyboard, then click on Update & Security, now click on Check for updates to update Windows 10.

Perform Clean Boot

Type in msconfig in Windows search box and click on System Configuration.

Click the Services tab and check the box to Hide all Microsoft Services, then click the Disable All button.

Now click on the Startup tab, then click on Open Task Manager.

Click each of the Startup programs in the list then click the Disable button. Disable all.

Close the Task Manager window.

Click OK on the System Configuration window to save your changes.

Restart the system and try launching The Sinking City game again.

Stop the Windows 10 Apps From Running in the Background

Open Windows 10 setting by pressing Windows + I key on the keyboard, then click on Privacy and then scroll down and select Background apps and disable all the apps which you do not need.

Do Not Overclock or Turbo Boost a Processor or GPU to Play The Sinking City

In case you are opting for Overclocking or Turbo Boosting hardware in your computer, then we suggest resetting the processor or GPU to the manufacturer specifications, as doing so may prevent any crashing and freezing.

Also, disable Intel Turbo Booster from BIOS settings and in case you are not able to figure out contact your system manufacturer.

Use Recommended Settings to Play The Sinking City

Please keep in mind that higher settings maximize the workload for the system hardware overall, even if your system exceeds the minimum system requirement for the game.

Opting for reduced graphical features in the game is recommended if you are experiencing an issue with performance and stability.

Use CCleaner to Fix Crashing PC Issues

Corrupt or out of date file may cause crashing or many more issues while playing The Sinking City game. It is recommended to use CCleaner to fix many PC issues which will improve the game performance.

Uninstall and Reinstall The Sinking City

If somehow game files have gone corrupt then uninstalling and reinstalling The Sinking City may fix the issue.

Reinstall the Windows 10

Sometimes corrupt OS does not allow you to play The Sinking City game properly. Reinstalling Windows 10 may fix the issue.

Please note that you will lose all the data on your computer when you reinstall the OS.

Please visit this link to learn how to reinstall Windows 10 using USB flash drive

Conclusion

I hope this article helped you to resolve The Sinking City Launching, Crashing, Freezing, Low FPS, Audio, and Graphics Issue



 
 

Leave a Reply

Your email address will not be published.

Translate »