Check out the list of issues which can be fixed using Microsoft Support and Recovery Assistant for Office 365
Issues with Outlook
- Outlook not responding.
- Outlook keeps prompting for a password.
- Shared mailboxes or shared calendars do not work.
- Outlook giving error Trying to connect or Disconnected.
- Outlook won’t start.
- Need help in setting up Office 365 email in Outlook.
- An issue with shared mailboxes.
- Having trouble with the calendar.
- Outlook freezes.
- Outlook keeps crashing with an error message Microsoft Outlook has stopped working.
- Trouble sending, receiving or finding email messages.
- Other outlook problems.
Difficulty Setting Up Office
- Facing errors while installing Office.
- Office does not activate.
- Trouble installing Office 365.
- Uninstall Office 365.
- Unable to install Project Pro for office 365 subscription.
- Trouble installing Visio Pro for Office 365 subscription.
Problems with Dynamics 365 Online
- Trouble installing, connecting or enabling Dynamics 365 for Outlook (Outlook Client).
- Can’t sign in to Dynamics 365 in a web browser.
Issues with OneDrive for Business
- Unable to sync files with OneDrive.
- Unable to install OneDrive.
Difficulty with Other Office Applications
- Unable to sign into Skype For Business.
- Not receiving email on phone.
- Facing difficulty opening or signing in to Outlook on the web.
- Unable to install, connect, or enable Dynamics 365 for Outlook.
Need help in collecting information about your Outlook configuration, including office, windows, and your mailbox, and view a report of detected issues to help you fix problems with Outlook.
Need help with Mail, Outlook, Outlook on the web, or other Exchange features.
Steps to Use Microsoft Support and Recovery Assistant for Office 365
- Visit this link to download Microsoft Support and Recovery Assistant for Office 365.
- Once downloaded run the exe file to install Microsoft Support and Recovery Assistant for Office 365.
- Agree to the Microsoft Support and Recovery Assistant terms and conditions.
- Select the Office app with which you are facing the problem and then click on Next.
- Select the nature of the issue and click on Next.
- Check Yes for the affected machine, make sure to run this tool on the affected system.
- Sign in with Microsoft Account if prompted.
- Complete the on-screen instruction to resolve the issue.
I hope this article helped you to resolve multiple issues with Office 365 using the Microsoft Support and Recovery Assistant for Office 365 tool. In case the issue still persists please contact Microsoft support to get further assistance.