Overview: Today in this article we are going to troubleshoot an error “Your connection is not private”. There are any Mojave users who are having a hard time to open most of the sites because of this error.
Let’s Start with Few Practical Scenarios
Scenario 1: Your connection is not private browser errors after Mojave upgrade (And can’t connect to App Store)
I upgraded to Mojave and now when I visit certain websites (Facebook as one example) I receive this error: Your connection is not private. Attackers might be trying to steal your information from www.facebook.com (for example, passwords, messages, or credit cards). Learn more www.facebook.com normally uses encryption to protect your information. When Google Chrome tried to connect to www.facebook.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be www.facebook.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged. You cannot visit www.facebook.com right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probwww.facebook.com. I tried the tips I found online: Set Date/Time automatically, clear Chrome browsing history/data/cookies/etc. I restarted Chrome and the computer. I can’t check my virus software because my IT department has it locked down and they’re slow to respond to my plea for help. I tried Safari and Firefox browsers too BTW and have the same issue. Also, I can’t connect to the App Store anymore either. Has anyone found a solution to this problem?
Source: Apple Forum
Scenario 2: Certificate Error on Every Website/Browser
Hi there, I have been having an issue for the last couple of days. Whenever I visit a website (about 80%) of the sites I go to regularly, I am now getting an error that “Your connection is not private”. I have searched the entire internet for the answer and nothing has worked. This happens in Firefox, Safari, and Chrome. I have never ever had a problem with a Mac and now I am 100% lost on how to fix this…your help would be hugely appreciated!
Source: Apple Forum
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Restart Your Mac
Most of the time simple restart fixes the issue. Click on Restart from the Apple Menu and check the browser.
Correct the Clock Date
- Exit Chrome
- Go to the Apple menu and select System Preferences
- Click on Date & Time
- Now select Set date and time automatically and make sure it is checked and time zone is correct.
- Open Chrome or Safari and visit the websites.
Uninstall & Reinstall Browser
Steps to uninstall Chrome
- At the bottom of your Mac screen, in your Dock, right-click Chrome.
- Select Quit.
- Open Finder.
- Go to the folder containing the Google Chrome application on your computer. Tip: It may be in your Applications folder. If not, go to File and then Find, and search for “Google Chrome.”
- Drag Google Chrome to the Trash.
- Optional: Delete your profile information, like bookmarks and history:
- At the top of the screen, click Go and then Go to Folder.
- Enter ~/Library/Application Support/Google/Chrome.
- Click Go.
- Select all the folders, and drag them to the Trash. Please note that you may lose all bookmarks and history when you uninstall Chrome.
Restart Mac and then reinstall Chrome.
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Reset Browser to Default and Update Browser
Try resetting the browser to default. To update the browser follow the steps mentioned below:
Go to the Apple menu and select App Store, then click Updates.
Use the latest version of Safari and Chrome
Update Your Mac
To download macOS software updates, go to the Apple menu and select System Preferences and then click on Software Update.
You can also select Apple menu, choose About This Mac and then click on Software Update.
Try Browsers in Private Window
Try opening a new incognito window in Chrome and then try opening the websites.
In the Safari app on your Mac, choose File > New Private Window
Start Mac in Safe Mode and Try Opening The Websites
- Shut down your Mac.
- Now start your Mac and immediately Press and hold the Shift key as soon as the start-up sound is heard.
- Release the Shift key when you see the Apple logo. Safe Boot appears on the macOS Mojave start-up screen.
Once in safe mode try opening the websites, to go back to the normal mode restart the system normally without holding any keys.
Create Another Account on Mac
- Go to the Apple menu, select System Preferences and then click on Users & Groups.
- Click on the lock icon to unlock it, put your administrator name and password.
- Now click on Add or Plus icon to create new account
- Click the New Account pop-up menu and then choose a type of user i.e. Administrator or Standard user and put all the necessary details and Click on Create User.
Now try opening the websites.
Perform Clean Installation of macOS Mojave from USB flash drive
In case none of these steps works then performing a clean installation may help you to fix an error “Your Connection is Not Private”. Please note that you will lose all your data on the Mac. Visit this link to perform a clean installation: Apple link How to create a bootable installer for macOS
Wrap Things Up
I hope this article helped you to fix an Error “Your Connection is Not Private” on macOS Mojave.