Troubleshooting Steps to Fix Error Code 2000-0512 The Fan Is Running Faster Than Expected on Dell PC
Run Hardware Diagnostic on Your Dell PC
Dell systems come with built-in ePSA diagnostics. In order to run the hardware test, start your PC and immediately keep on tapping F12 on the keyboard to go to the one-time boot menu. Select Diagnostic on the one-time boot menu screen to run the hardware scan. You can also run the diagnostic by pressing and holding the Fn on the keyboard and while holding the Fn key, power on the system, once it starts running the test release the Fn key.
In case you receive any error code, note down the Error code and validation code and run the remaining test. An error code 2000-0512 received while running the tests means indicates an issue with the system board, temperature sensor or cooling fan. Visit this link, enter the error code, validation code and the Dell service tag of your PC as shown below.
Error code 2000-0512, “The Fan Is Running Faster Than Expected” means indicates an issue with the system board, temperature sensor or cooling fan. Please check everything is firmly seated
Check for Physical Damage
Error Code 2000-0512 indicates an issue with the system board, temperature sensor or cooling fan. Please check everything is firmly seated. Inspect the computer for clogged or obstructed air vents, check for any loose connections. Check inside the system if you can or take help of any techy person and look for any damage to the heatsink or fan, a broken or missing fan blade may not cool system effectively. If you find any damage, contact Dell, damaged parts are not covered under warranty but you can still contact Dell for out of warranty repair or contact a local technician, in case system is just out of the box and you received damaged brand-new system then you might get free service or exchange as per Dell Policy.
In case processor or motherboard has been replaced recently, check if thermal grease or thermal pads are applied or replaced after the repair. In case thermal grease or thermal pads is missing contact Dell to get the Heatsink or Motherboard replaced again.
Update the System BIOS
Visit the Dell support website to update the system drivers and BIOS to the latest version. Sometimes updating the BIOS and drivers fix the fan error. Visit this link , enter the service tag number of your PC and then update the BIOS.
Make sure the battery is more than 10 percent and the charger is plugged into the system while updating the BIOS.
After the BIOS update, run the hardware test once again.
Re-seat the Fan and Rerun the ePSA Test
Sometimes the connectors become loose and simply reseating the Fan may resolve the error. Components on your system are either CRU (Customer Replaceable Unit) or FRU (Field-replaceable Unit). FRU components are not supposed to be reseated or replaced by you. You can take the help of a technician. If the cooling fan is CRU then you can unplug the fan and plug it back in and re-run the hardware test. If you are still receiving error codes then write down the code and contact Dell for further assistance.
Also Read: Fix No Bootable Device Found
Wrap Things Up
Today we learned about Error Code “2000-0512 The Fan Is Running Faster Than Expected” and different ways to troubleshoot it. I hope this article helped you to understand and troubleshoot the error code 2000-0512 on Dell PC.