Fix Driver Verifier DMA Violation & Video Conferencing Error with Dell TB16 Docks

 
 

Fix Driver Verifier DMA Violation & Video Conferencing Error with Dell TB16 Docks

Overview: There are many Dell TB16 Docking station users who are facing Driver Verifier DMA Violation blue screen & Video Conferencing Error when the PC and a USB camera are connected to Dell Thunderbolt Dock TB16.

So, let’s start with the real user’s practical scenarios!

BSOD: Driver Verifier DMA Violation with TB16 Docks

Hi, We have XPS 15s that has started blue screening all the time lately when they are connected to their TB16 docks.  Some are 9560s and some are brand new 9570s.  I’ve seen older posts about the driver of the ASMedia USB item but I’ve checked that and we seem to be up to date with 1.16.55.1 or 1.16.54.1 depending on the machine. I have run Dell Command Update to make sure all the drivers, BIOS, etc are up to date. I have run the TB16 updater program to make sure all the stuff inside the Dock is up to date. We still get periodic blue screens.  Does anyone have any idea what else we can check to figure out why this is happening?

Source: Dell Community

Like the above user, there are many TB16 users who are facing Driver Verifier DMA Violation blue screen & video conferencing error with Dell TB16 Docking station.

[Fix] Download & Install ASMedia USB Extended Host Controller Driver

Download and install ASMedia USB Extended Host Controller Driver, Click on Download file link on this page to install it on your PC. The ASMedia USB Extended Host Controller Driver is supported on  Dell XPS notebooks, tablets, precision and Latitude systems.

Visit this link to go through all supported systems.

Once the driver is installed, restart your system and check if the issue still persists.

Conclusion

I hope after updating the ASMedia USB Extended Host Controller Driver, Driver Verifier DMA Violation & Video Conferencing Error with Dell TB16 Docks should be resolved.

If the issue still persists, visit this link to fix blue screen errors on Windows 10.



 
 
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