Fix Beyond Two Souls Crashing, Freezing, Low FPS, Audio, Errors & Graphics Issue

 
 

Fix Beyond Two Souls Crashing, Freezing, Low FPS, Audio, Errors & Graphics Issue

Overview: Beyond: Two Souls is a Single-player & multiplayer action-adventure game developed by Quantic Dream and published by Sony Computer Entertainment. Today in this post we will troubleshoot Crashing, Freezing, Low FPS, Stuttering, Errors, Bugs, and Graphics Issue with Beyond Two Souls game on PC.

Can’t Launch Beyond Two Souls

Add game exe file to the Windows firewall or antivirus.

Run the game as an administrator

Add Beyond Two Souls exe file through Controlled folder access.

Type in Windows Defender in the Windows search box to open Windows Security.

Click on Virus & threat protection

Virus and threat protection

On the next screen under Ransomware protection click on Manage ransomware protection.

Manage ransom protection

Under Controlled folder access, click on allow an app through Controlled folder access

Allow an app through controlled folder access

and then click on Add an Allowed app and select Browse all apps to add Beyond Two Souls exe.

Browse all aps

Fix Missing executable Beyond Two Souls.exe and Fix Error An error occurred while updating Beyond Two Souls

Step 1

Close Beyond Two Souls and exit out of Epic games launcher, restart your PC and launch the game.

Step 2
Verify the integrity of game files in Epic Launcher.

Step 3

Add an exception for the game to your antivirus and windows firewall.

Beyond Two Souls Crashing on Startup or Crash to Desktop

Try these workarounds:

Step 1

  • Open Nvidia Control Panel by making a right-click on the desktop
  • Select Manage 3D Settings and go to the Program Settings and select Beyond Two Souls from the drop-down list (If you don’t see the game in the list click on Add and find the game in the list, you may also have to click on Browse and find the game)
  • After selecting the game, set preferred graphics processor to High performance Nvidia processor and go below to find Power Management set it to Prefer Maximum Power

AMD users

  • Open Radeon Settings. Make a right-click on an empty space on the desktop and select AMD Radeon Settings from the menu.
  • Select System 
  • Select Switchable Graphics, under Switchable Graphics, select the game (if it is not in the list you can add it by using the Browse option and select the .exe-file of the game) Select High Performance for the game from the drop-down option.
  • Click Apply
  • Close Radeon Settings and launch the game.

Step 2

  • Type Graphics Settings in the Windows search box and open Graphics Settings.
    Classic App should be selected by default. Click on Browse and select the .exe file of Beyond Two Souls game.
  • Now click on Options after it has been added and Select High-Performance option when it prompts the new window and click on Save.
  • Now go to the installation directory and launch the .exe file of Beyond Two Souls as an administrator. Avoid using the desktop shortcut.

Step 3

Make a right-click on Beyond Two Souls exe and click on properties and run the game in Windows Compatibility Mode.

Fix Low FPS Beyond Two Souls

Close all the background apps running.

Turn off V-sync and G-sync.

You can also try the following workarounds:

Step 1

  • Open Nvidia Control Panel by making a right-click on the desktop
  • Select Manage 3D Settings and go to the Program Settings and select Beyond Two Souls from the drop-down list (If you don’t see the game in the list click on Add and find the game in the list, you may also have to click on Browse and find the game)
  • After selecting the game, set preferred graphics processor to High performance Nvidia processor and go below to find Power Management set it to Prefer Maximum Power

AMD users

  • Open Radeon Settings. Make a right click on an empty space on the desktop and select AMD Radeon Settings from the menu.
  • Select System 
  • Select Switchable Graphics, under Switchable Graphics, select the game (if it is not in the list you can add it by using the Browse option and select the .exe-file of the game) Select High Performance for the game from the drop down option.
  • Click Apply
  • Close Radeon Settings and launch the game.

Step 2

  • Type Graphics Settings in the Windows search box and open Graphics Settings.
    Classic App should be selected by default. Click on Browse and select the .exe file of Beyond Two Souls game.
  • Now click on Options after it has been added and Select High Performance option when it prompts the new window and click on Save.
  • Now go to the installation directory and launch the .exe file of Beyond Two Souls as an administrator. Avoid using the desktop shortcut.

Game Does Not Start or Crash on Windows 7 Beyond Two Souls

Install Windows 7 sp1 platform update. Windows 7 Users use this link to update.

Install DirectX

Also, try running the game as an administrator.

Fix Beyond Two Souls Black Screen Issue

First, use ALT + ENTER key on the keyboard to go to Windows mode in case you can hear the sound in the background. If not fixed, Verify or Repair Beyond Two Souls in Epic Games Launcher.

Fix Connectivity Issue with Epic Games Launcher

If you are facing any issue in downloading or installing Beyond Two Souls game via Epic games Launcher, follow the below steps:

If you face any connectivity issue with the Epic Games Launcher try the following steps:

  • Use a Broadband internet connection.
  • Ensure that you are not behind a proxy and do not have epicgames.com filtered.
  • If you are behind a proxy, add an exception for epicgames.com.
  • Ensure that ports 80, 443 (https), and 5222 are unblocked.
    Navigate to Control Panel> System and Security> Windows Firewall.
    Click Advanced Settings.
    On the left, select Inbound Rules.
    On the right, select New Rule
    Select Port, then click Next.
    In the text box beside Specific local ports, enter 5222, 443, 80, then click Next three more times.
    In the Name box, enter UE4, then click Finish.

Verify or Repair Beyond Two Souls in Epic Games Launcher

Launch Epic Games Launcher and click on Library options on the left side of the window.

Now click on the Setting icon (gear icon) as shown above on the Beyond Two Souls tile. Click on Verify on the drop-down menu.

It will verify the installation of your Beyond Two Souls game and download again any missing or corrupted files.

Error LS-0013 Unable to Launch Beyond Two Souls

Step 1
Verify the game from Epic Launcher.

Step 2
Uncheck the Administrator from Epic and Beyond Two Souls Launcher. Make a right Right-click on the Beyond Two Souls desktop shortcut.
If you don’t have one, look for the yourgamename.exe file in the executable file in the INSTALLATION DIRECTORY
Select Properties, click on the Compatibility tab and uncheck the box at the bottom under settings where it says Run this Program as an administrator and click Apply and OK. Doing this may fix LS-0013 error

Step 3
Uninstall and reinstall the game.

Fix Bluescreen Error with Beyond Two Souls

Please visit this link to fix bluescreen or BSOD error.

Fix High CPU Usage with Beyond Two Souls

Please visit this link to fix High CPU Usage with Beyond Two Souls.

Fix Audio Issue Beyond Two Souls

Restart the game, if not resolved do the following:

Update the Audio driver from the system manufacturer website. Make sure Windows sound is not on mute. Make a right-click on the speaker icon on the bottom right of your screen and click on Sounds or Open Sound settings and open Sound Control panel and go to Playback tab and disable all the sound devices except the internal speaker or the speaker which you want to use.

Also, try changing the audio from surround sound to stereo.

Stereo sound

If you face low sound or any issue with the audio, make sure to update audio driver and run Troubleshoot Sound problems by making a right-click on Windows speaker icon.

Make Sure Auto Update is Enabled in Epic Games Launcher

For players who are using Epic Games Launcher Make Sure Auto Update is Enabled for Beyond Two Souls game in Epic Games Launcher. To check that go to Settings option on the left side of the window.

Under Manage Games make sure Allow Auto-Updates and Auto-Update for Beyond Two Souls is checked. Please ignore the different game in the pic.

Run Epic Games Launcher and Beyond Two Souls game as an Administrator

Right-click the Beyond Two Souls desktop shortcut.

If you don’t have one, look for the yourgamename.exe file in the executable file in the INSTALLATION DIRECTORY

Select Properties, click on the Compatibility tab and check the box at the bottom under settings where it says Run this Program as an administrator and Click Apply and OK.

Make Changes in In-Game Video Settings

The best way to boost performance is to make changes in the display or graphics settings. To do so, go to the in-game Video Options. There is a lot of options for you to make changes. In case of FPS drops, try to lower the quality, change the Graphics quality to medium from high. It will help to ensure a consistent FPS.

A low number will ensure smoother gameplay if your system just meets the minimum system requirement.

You can experiment with other settings under the Video tab. Each setting has a different impact on performance, doing so may help to find the perfect setting to play Beyond Two Souls smoothly.

Add Exception to Antivirus and Firewall/Disable Windows Firewall and Multiple Antivirus

In case you are facing Beyond Two Souls loading, launching or connectivity issue then it might be antivirus or firewall which does not allow the game to load because it recognizes game files as potentially harmful and blocks it from running. Add exceptions for Beyond Two Souls. Call your Antivirus company if you need help in adding an exception for Beyond Two Souls.

Most of the time Antivirus causes your game to crash or freeze so if you have multiple security running on the system then disable all the antivirus except one or try switching to another antivirus if one particular antivirus is causing the issue.

Also disable/uninstall the below application, VPN SOFTWARE (e.g. Hamachi), VoIP applications (e.g. Teamspeak, Ventrillo), Video chat services (e.g. Skype), Streaming applications (e.g. Xsplit), Peer-to-Peer software (e.g. uTorrent / BitTorrent), Virtualising software (e.g. Vmware) as these software may conflict with the Beyond Two Souls game.

Update Windows 10

Open Windows 10 setting by pressing Windows + I key on the keyboard, then click on Update & Security, now click on Check for updates to update Windows 10.

Perform Clean Boot

Type in msconfig in Windows search box and click on System Configuration.

Click the Services tab and check the box to Hide all Microsoft Services, then click the Disable All button.

Now click on the Startup tab, then click on Open Task Manager.

Click each of the Startup programs in the list then click the Disable button. Disable all.

Close the Task Manager window.

Click OK on the System Configuration window to save your changes.

Restart the system and try launching the Beyond Two Souls game again.

Stop the Windows 10 Apps From Running in the Background

Open Windows 10 setting by pressing Windows + I key on the keyboard, then click on Privacy and then scroll down and select Background apps and disable all the apps which you do not need.

Do Not Overclock or Turbo Boost a Processor or GPU to Play Beyond Two Souls

In case you are opting for Overclocking or Turbo Boosting hardware in your computer, then we suggest resetting the processor or GPU to the manufacturer specifications, as doing so may prevent any crashing and freezing.

Also, disable Intel Turbo Booster from BIOS settings and in case you are not able to figure out contact your system manufacturer.

Use Recommended Settings to Play Beyond Two Souls

Please keep in mind that higher settings maximize the workload for the system hardware overall, even if your system exceeds the minimum system requirement for the game.

Opting for reduced graphical features in the game is recommended if you are experiencing an issue with performance and stability.

Update Graphics Drivers to Run Beyond Two Souls

Visit your system manufacturer’s website to update system BIOS, audio driver and all the necessary driver especially the graphics card driver.

NVIDIA Users: GeForce Experience can be used to check and update the drivers automatically, visit the below link to auto update or update it manually.

Update Nvidia card 

AMD Users: Visit the below link to autodetect or manually select your driver.

Update AMD card 

After updating the drivers restart your computer and launch Beyond Two Souls.

Fix Beyond Two Souls Graphical Tearing

This occurs mainly because of the game running at a higher refresh rate than your monitor can handle.

You might know that disabling v-sync can reduce graphical tearing, but still, you are facing tearing while playing Beyond Two Souls game then toggling v-sync to on in your game settings might fix it.

Fix Beyond Two Souls Micro Stuttering

Micro stuttering (shudders and jolts while moving) happens when the game is not optimized properly, particularly when it’s played under multiple Direct X versions.

Disable latest Direct X version and restart your game. In case you are doing this please keep an eye on the patch notes for the Beyond Two Souls game to know when it is fine to re-enable it. Micro stuttering can sometimes be a driver issue, it may be driver conflicting or maybe the latest driver not working well with Beyond Two Souls game. In this case, you might need to wait for the new driver to fix it.

Fix Beyond Two Souls Rainbow or Green Artifacting

In this case, a large number of pixels on the screen changes colors, it may be green, pink or like a rainbow. The game may be running on the background but you only see green or rainbow artifact.

It may be the bad graphics card, overheating or some hardware issue with the card

Check if the fan is working and reseat the graphics card if its a CRU(Customer Replaceable Unit) component

Fix Beyond Two Souls Rubberbanding

Rubberbanding when the in-game character gets back to the starting point. It tries to move but comes back to the original place. This is generally a connectivity issue, not a graphics issue, use broadband Wifi connection or ethernet cable to connect. Make sure there is no issue from your ISP.

Use CCleaner to Fix Beyond Two Souls Crashing

Corrupt or out of date file may cause crashing or many more issues while playing Beyond Two Souls game. It is recommended to use CCleaner to fix many PC issues which will improve the game performance.

Uninstall and Reinstall Beyond Two Souls

If somehow game files have gone corrupt then uninstalling and reinstalling Beyond Two Souls may fix the issue.

Reinstall the Windows 10

Sometimes corrupt OS does not allow you to play the Beyond Two Souls game properly. Reinstalling Windows 10 may fix the issue.

Please note that you will lose all the data on your computer when you reinstall the OS.

Please visit this link to learn how to reinstall Windows 10 using USB flash drive

Conclusion

I hope this article helped you to resolve Beyond Two Souls Crashing, Freezing, Errors, Bugs, Low FPS, and Graphics Issue.



 
 
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